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Micromasters in Human Resource Management

One way or another, all employees are managed. But approaches to managing employees varying from employee-to-employee, job-to-job, manager-to-manager, organization-to-organization, and country-to-country. This program provides a foundation for developing your own approach to skillfully managing employees by illustrating alternative human resource management (HRM) strategies, introducing the importance of the legal context, and thinking about what motivates employees. This will then give you the factual and conceptual basis for developing specific, critical HRM skills in subsequent courses on hiring employees, managing performance, and rewarding employees. Don't know anything about HRM? That's OK! Leave this course with a new-found understanding of the range of options available for managing employees, a grasp of what makes workers tick, and the readiness to develop your own HRM skills.

What you will learn





8h weekly








Offline/Live online

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Module one: Preparing to Manage Human Resources

  • Alternative Approaches to Managing Human Resources

  • What Makes Employees Work? Money, Of Course!

  • What Makes Employees Work Revisited...Non-Monetary Motivations

  • The People Manager as Part of a Complex System


Module two: Recruiting, Hiring, and Onboarding Employees

  • Aligning Recruitment and Selection with Company Strategy

  • Recruitment: Finding the Best Candidates

  • Selection: Choosing the Best Candidates

  • Special Topic: Onboarding

Module three: Managing Employee Performance and Compensation

  • Getting started – developing performance systems

  • Implementing performance management systems

  • Tools for effective performance management

  • Pay Determination

  • Pay for Performance

  • Benefits and Compliance

  • Non-Monetary Rewards

Module four: How to Manage a Remote Team

  • Remote Work Best Practices

  • Managing Remote Teams

  • Remote Adaptation Processes for Organizations

  • Culture and Values for Distributed Teams

Module five: Inspiring and Motivating Individuals

  • Becoming a Visionary Leader

  • Aligning Rewards and Behavior

  • The Talent Pipeline

  • Developing and Coaching Your People

  • Creating and Building a Robust Talent Pipeline

  • Influencing People Without Relying on Formal Authority

  • Social and Emotional Conditions of Learning and Student Development

  • Productive Struggle in Learning and Quantitative Psychology

Module six: Organizational Behavior: How to Manage People

  • Motivation

  • Leadership

  • Teamwork

  • Culture

Module seven: Happiness at work

  • Foundation of happiness at work

  • Mindfulness and Resilience to Stress at Work

  • Empathy and Emotional Intelligence at Work

Module eight: HR digital transformation strategy

The Conditions

  • What the digital transformation is

  • What the HR digital transformation is

  • How the world of work has transformed?

  • What success means.

A new way of working

  • The end of social contract, corporate loyalty, and liquid workforce

  • The end of command and control

  • The emerging systems driving organizational success

The rise of HR technology

  • The digital & the workplace

  • How HR Technology has developed

  • The dangers of getting it wrong


Up the value chain

  • How to reimagine HR

  • The emerging HR operating model

  • The HR Value Chain

The old & new skills

  • What we need to transform

  • Tips for getting digitally savvy

  • Tips for using analytics

The HR Digital Toolkit

  • The 6 stages of digital transformation

  • The agile approach to digital solutions

  • Tools and techniques to apply

The HR Digital Roadmap

  • The HR Technology strategy

  • Tips for your roadmap.


Case Study: How to transform to a rapidly changing market

  • The Galbraith’s STAR Model checklist

  • The 8-box model

The Digital Transformation model

  • Digital transformation stages

  • How are these stages reflected in practice?

Case Study: Digital Transformation in


Meet your instructors

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Eman Morsy:

Eman Morsy, Learning & Development Consultant, & coach.

She has diversified experience and hands on practices in strategic corporate social responsibility strategies; linking corporate social responsibility with youth development and women empowerment projects, adding on her mentoring activities for start-ups.

Her learning & development experience was enriched through American University in Cairo, Arab Academy & Cairo university,  with remarkable steps in coaching for executives, employees, & youth. She has been invited as a keynote speaker in most of the National & international universities, and participated in Women Economic Forum, World youth forum and The African Economic forum as well.

 Her educational background includes a Master of Business Administration;  German University in Cairo majoring in Strategic Management & Marketing.  Certified CIPD professional;  Chartered Institution of personal development, UK.  Professional certified trainer; American university in Cairo, Certified Meta Coach; Meta coaching foundation USA.

meet her in module six and seven


Basem Ahmed:

Bassem A. AbdElGhaffar,  MBA, DBA
Head of HRIS, HRTech & HR Digital Transformation Expert

20+ years of professional experience in Information Technology & HRMS Systems.

Former Head of Human resource information system team & HR Digital transformation Expert, Central Bank Of Egypt.
HR Tech & HR digital transformation Speaker, Mentor & Trainer; providing expertise “HR Tech” training sessions for Financial Sector members and Bankers.

Among professional milestones:

-    Head of Human resource information system team, Project Manager for the DMMS, Auction , HRMS systems, Administration Central Bank of Egypt.
-    HR digital transformation Expert, Central Bank of Egypt.
-    Head of the HR Digital transformation Task Force.

Member Of:

-    The Digital transformation Task Force Group, CBE
-    Head of the HR Digital transformation Task Force, CBE
-    The Analytical Task Force Group, CBE
-    Head of the HR Analytical Task Force, CBE
-    MBA in Banking Management, Project Management
-    HRMS Expert.
-    System Developer, System Administration, System Solution Design.
-    IBM certified MQ developer.
-    Certified java programmer.
-    Programing diploma from Ministry of communication with Orascom telecom Egypt.

meet her in module four, eight, nine and ten

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Ayman Mahana

Ayman’s expertise is in the areas of Leadership development, Strategy Design, Organization Development and Change Management where he mixes his extensive corporate experience with his skills as a consultant and facilitator in developing better organizations and people. He is known for innovation, creativity and desire to leave a legacy wherever he goes. He works as a true business partner with the different organizations to ensure delivery of what really matters.

Ayman is passionate about helping organizations and people achieve their full potential. Ayman’s metaphor is being a water fountain where everyone could get something out of it. Having worked in different industries across different continents, Ayman brings a wealth of experiences. He has held senior HR roles in multinational and regional organizations including Barclays, BNP Paribas and HSBC. During his corporate career, he led a number of significant change efforts and programs in both growth and reconciliation phases of organizations.

Ayman holds a Master of Business Administration (MBA) from Georgia State University and is a Certified MBTI Practitioner, Certified LEGO Serious Play Facilitator, and Certified Assessor from ad&c.

Outside work, Ayman enjoys artistic and creative activities. He writes Arabic poetry and is a vivid reader of literature. He is currently enjoying learning sketching and basic drawing. Ayman loves traveling and he has visited more than 25 countries and committed to double this number in the coming 5 years! Ayman has two daughters and one son and they are his best friends.

Meet him in module Four and Five

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Doaa Abdel Hameed

Doaa is a strategic and innovative senior-level HR leader with demonstrated strong business acumen. Over 15+ years she built her professional expertise in diverse industries with established businesses from all types and sizes; manufacturing, Retail, Domestic & offshore Trading, financial services, Consultation, Real estate development, Technology, Ecommerce and Tech startups. This massive exposure enabled her to play a strategic business partner role and contribute to the success of many organizations. Her last milestone was in the German global giant of delivery Business; Delivery Hero (talabat) where she was leading the people operations in Egypt.

Additionally, she kept building her academic capabilities all over her career journey by attaining her degrees and MBA from the most reputed organizations & universities like AUC and GUC in Egypt.

Moreover, Doaa established her own tech-startup in Egypt and lived the entrepreneurship adventure over the past two years and she succeeded to raise the pre-seed fund for her newborn company.

Doaa is a super communicative and smart person whose ability to build strong relationships with stakeholders set her for success. She is genuine, visionary and a strong believer in knowledge sharing and ongoing learning.

Meet her in module One, Two and Three

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